Terms of Service
These Terms of Service (“Terms”) are a binding agreement between you and REITwave (“REITwave,” “we,” “us,” or “our”) governing access to the REITwave website, applications, APIs, add-ins, data products, research tools, alerts, and related services (collectively, the “Services”). By accessing or using the Services, creating an account, starting a trial, or purchasing a plan, you agree to these Terms.
1. Eligibility and authority
You must be at least 18 years old and legally able to enter this agreement. If you use the Services for a company, fund, employer, or other organization, you represent that you have authority to bind that organization, and “you” includes it. You may not use the Services where doing so would violate applicable law, sanctions, export controls, fiduciary duties, employer policies, or third-party rights.
2. Accounts and security
Some features require an account or verified email. You are responsible for accurate information, protecting credentials and session tokens, and all activity under your account. Notify us promptly at legal@reitwave.com if you suspect unauthorized access. We may refuse, suspend, or reclaim usernames that are misleading, infringing, or unsafe.
3. License to use the Services
Subject to these Terms and payment of applicable fees, REITwave grants you a limited, revocable, non-exclusive, non-transferable, non-sublicensable license to access and use the Services for your internal personal or business research. This license does not transfer ownership of the Services, data, models, software, interfaces, trademarks, or underlying intellectual property.
4. Data, research, and financial disclaimers
The Services may display market prices, filings, news, estimates, scores, calculations, maps, model outputs, AI-generated text, third-party data, and other information. Data can be delayed, incomplete, stale, misclassified, unavailable, or wrong. Historical performance is not indicative of future results. REITs, securities, real estate, leverage, interest rates, and derivatives involve substantial risk, including loss of principal.
Calculators, rankings, “picks,” alerts, risk scores, valuations, NAV estimates, dividend information, and AI responses are informational outputs, not individualized recommendations. Do not rely on them as the sole basis for a transaction, valuation, underwriting decision, compliance determination, or tax position. You are responsible for independently verifying data and decisions.
5. Third-party services and links
The Services may interoperate with payment processors, identity providers, data vendors, exchanges, map providers, analytics providers, app stores, and linked websites. Their terms and privacy policies may apply separately. REITwave does not control and is not responsible for third-party content, availability, pricing, security, or practices.
6. Plans, trials, billing, and cancellation
Paid features, prices, billing intervals, taxes, trial rules, usage limits, and renewal terms are shown at checkout or in the applicable order. You authorize the selected payment method for recurring charges until cancellation. A trial or promotional offer may convert to paid service as disclosed at signup; cancellation must occur before the stated conversion time to avoid the next charge.
Unless required by law or expressly stated at checkout, fees are non-refundable and partial periods are not prorated. You may cancel through the account controls or by contacting billing@reitwave.com. Cancellation normally takes effect at the end of the current paid period. We may change prices prospectively with reasonable notice and may suspend access for failed payment, fraud, abuse, or legal reasons.
7. Promotional communications
We may send service messages necessary to operate your account, including authentication, security, billing, outage, and material policy notices. Promotional messages—such as product news, research, events, offers, and partner promotions—are sent only where permitted by law and, where required, after your affirmative consent. Each promotional email will identify its sender and include an unsubscribe method. Unsubscribing from marketing does not stop essential service messages. Email opt-out requests are honored within the period required by applicable law.
8. Acceptable use
You may not: (a) reverse engineer, scrape, crawl, benchmark, mirror, frame, resell, sublicense, or systematically download the Services or data except as expressly permitted; (b) bypass authentication, rate limits, paywalls, access controls, or usage restrictions; (c) use outputs to train, evaluate, or build a competing product without written permission; (d) upload malware, unlawful content, confidential information you lack permission to disclose, or personal data collected unlawfully; (e) impersonate another person or misrepresent affiliation; (f) interfere with infrastructure or probe for vulnerabilities; or (g) use the Services for unlawful trading, market manipulation, spam, harassment, or automated high-volume decisions without appropriate human review.
9. Your content and feedback
You retain rights in content you submit. You grant REITwave a limited license to host, process, transmit, and display it as needed to provide, secure, troubleshoot, and improve the Services. You represent you have the rights and permissions necessary. Do not submit confidential investment instructions, regulated records, secrets, or sensitive personal data unless the feature expressly supports it. Feedback may be used without restriction or compensation.
10. Intellectual property
REITwave and its licensors own the Services and all related software, design, text, graphics, compilations, models, trademarks, and documentation. Except for the limited license above, no rights are granted. You may quote or export results only within the limits shown in the product and must preserve attribution and notices. “REITwave” and associated logos are trademarks of their respective owner.
11. Confidentiality
Non-public business information exchanged under a paid enterprise arrangement will be protected using reasonable care and used only for the agreed purpose. This does not cover information that is public, independently developed, lawfully received, or required to be disclosed. A separate written confidentiality or data-processing agreement controls if it conflicts with this section.
12. Suspension and termination
You may stop using the Services at any time. We may suspend or terminate access if you breach these Terms, create risk, fail to pay, misuse data, or where required by law. On termination, your license ends, outstanding amounts remain due, and provisions that by their nature should survive—including disclaimers, limits, payment obligations, intellectual property, indemnity, and dispute terms—survive.
13. Warranties disclaimer
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, EXPRESS, IMPLIED, OR STATUTORY, INCLUDING ACCURACY, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, uninterrupted availability, security, or error-free operation. WE DO NOT WARRANT THAT DATA OR OUTPUTS WILL BE COMPLETE, CURRENT, PROFITABLE, OR SUITABLE FOR YOUR CIRCUMSTANCES.
14. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, REITWAVE AND ITS OFFICERS, EMPLOYEES, LICENSORS, AND PROVIDERS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, PUNITIVE, OR LOSS-OF-PROFIT, DATA, GOODWILL, OR TRADING LOSSES ARISING FROM THE SERVICES. OUR TOTAL LIABILITY FOR CLAIMS ARISING FROM THE SERVICES WILL NOT EXCEED THE GREATER OF THE AMOUNTS YOU PAID US FOR THE SERVICES IN THE THREE MONTHS BEFORE THE EVENT OR US$100. These limitations do not limit liability that cannot legally be limited.
15. Indemnification
You will defend, indemnify, and hold harmless REITwave and its personnel from claims, losses, liabilities, costs, and reasonable attorneys’ fees arising from your misuse of the Services, breach of these Terms, unlawful content, violation of third-party rights, or violation of law.
16. Disputes and general terms
Before filing a claim, the parties will try in good faith to resolve it by written notice to legal@reitwave.com and a 30-day discussion period, except for urgent injunctive relief, intellectual-property claims, or matters that cannot legally be subject to such a process. Unless mandatory law provides otherwise, disputes will be resolved individually rather than as a class or representative action in a court of competent jurisdiction where the operator is located, under the law applicable there, without regard to conflict-of-law rules.
These Terms, the Privacy Policy, and any order or enterprise agreement are the entire agreement about the Services. If part is unenforceable, it will be modified to the minimum extent necessary and the remainder remains effective. We may update these Terms by posting a revised version; material changes will receive reasonable notice. Continued use after the effective date means acceptance. No waiver is permanent. Neither party may assign this agreement except in a merger, acquisition, or sale of substantially all assets.
17. Contact
Questions, notices, legal requests, and accessibility concerns may be sent to legal@reitwave.com. Billing matters may be sent to billing@reitwave.com.